Under the Application tab select any application that says Not Responding and press End Task. PS/2 keyboards always have to be plugged in before starting your computer up . If it stops working while using the operating system, in most cases it is not the keyboard. The more likely reason could be Windows freezing up due to a process in the background that slows down the computer. This could also be because you dont have enough RAM Memory in your system and have too many things open at the same time which in turn slows down the computer. If it is not, that should indicate you that your keyboard isnt broken, but instead, your computer is acting up and slowing down.
If you have a USB keyboard, unplug it then plug it back in. Uninstalling the bad keyboard drivers will reinstall the correct drivers for your keyboard. In some keyboards, beside the right Ctrl button, instead of a second Windows button, there is a “Win Lock” button . An outdated driver could cause your keyboard keys not to work.
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Make sure that the device is connected directly to the computer, and that any hubs or extension cables are disconnected. If you can use the device now, the problem may be with one of the other USB devices or hubs you had connected to your computer. When you find the device causing the problem, review its documentation for further troubleshooting steps. My keyboard isn’t working for my acer laptop using windows 10 when I try to enter a wi-fi password or in the "Search Windows". Press Ctrl+Alt+Delete and select the Task List button to go to the Windows Task Manager.
If your laptop keyboard is not working due to a software issue, you’ll likely be able to get it back up and running in no time at all. In case of a hardware issue, the first thing to do is to try and clean the keyboard. Before you get started, make sure to turn off the laptop and unplug it for safety reasons.
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After the update is finished, test to see if your keyboard works. If it’s not, the next step is to delete and reinstall the driver.
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While there could be other reasons if you have dead keys free computer software but there’s no certain way to know for sure without further probing. You can use Onscreen Keyboard too but I used PassMark to identify the dead keys. It is a very intuitive tool which identifies which keys are pressed and then released which would give you an idea if any key is being pressed continuously or dead. Right-click on the Standard PS/2 Keyboard again and then select the Uninstall device option. Once the driver is deleted, reboot your device, and the driver should reinstall automatically. Test out the keyboard again to see if the problem is solved. Open Device manager on your Windows laptop, find the Keyboards option, expand the list, and right-click Standard PS/2 Keyboard, followed by Update driver.
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However, sometimes the keyboard driver can malfunction especially if you regularly install third-party software, or turn off your computer without using the Shut Down command. It could be that your computer could use some simple hardware or software maintenance, or your keyboard settings are set to use the wrong language or region.